Terms and Conditions
Last Updated: 9 February 2026
These Terms and Conditions govern the use of this website and the purchase of products and services from MDR Home Improvements.
1. Business Details
Business Name: MDR Home Improvements
ABN: 38 930 299 824
Location: Bayswater, Victoria, Australia
Email: sales@mdrhomeimprovements.com.au
Phone: 0401 059 831
2. Services and Products
We provide:
- Garage door servicing, repairs, and automation services
- Supply of garage door openers, springs, remotes, gate openers, and accessories
- Online sales through our WooCommerce website
- Over-the-counter sales via warehouse locations
Some products are supplied and fulfilled by third-party suppliers.
3. Orders and Acceptance
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse orders where necessary.
4. Pricing and GST
All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.
Prices may change without notice.
5. Payments
We accept Visa and Mastercard. Payment must be received in full before goods are dispatched or services commence, unless otherwise agreed.
6. Delivery and Collection
Delivery times are estimates only. We are not responsible for delays caused by suppliers or couriers.
Warehouse collection is subject to stock availability and confirmation.
7. Third-Party Suppliers
Where products are supplied by third parties, warranty, availability, and delivery may be subject to their terms.
8. Returns and Refunds
We comply with Australian Consumer Law.
You are entitled to a replacement or refund for major failures.
Change-of-mind returns are accepted at our discretion and may incur restocking or handling fees.
Custom or special-order products are non-refundable unless required by law.
9. Service Bookings and Cancellations
Service appointments must be cancelled at least 24 hours in advance. Late cancellations may incur fees.
10. Warranties
Workmanship warranties apply to our services.
Manufacturer warranties apply to supplied products.
11. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the cost of goods or services supplied.
12. Intellectual Property
All website content remains the property of MDR Home Improvements.
13. User Content
You grant us permission to use submitted reviews, images, or testimonials for marketing purposes.
14. Privacy
Your use of this website is governed by our Privacy Policy.
15. Governing Law
These terms are governed by the laws of Victoria and Australia.
16. Changes to Terms
We may update these terms at any time. Continued use constitutes acceptance.
17. Contact
Email: sales@mdrhomeimprovements.com.au
Phone: 0401 059 831